| Refund Policies |
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Non-Book Merchandise - Supplies (including from the Art Part), Gifts, and Souvenirs Clearance Items, Dated Merchandise, Sale Items, and Special Order |
| Textbooks |
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With a valid sales receipt, textbooks may be returned for their full purchase price up to the date posted by KBS management. Refunds will be made in the same payment method used to purchase the books originally (cash or credit). UK Undergrad- January 21, 2012 Textbooks must be returned in the exact same condition as purchased, with NEW textbooks free of marking or damage to the covers and pages. Diskette and CD-ROM packs must be unopened. Damaged NEW textbooks will be refunded at the used price of the textbook if Kennedy Book Store still has a need for the title; if not, the book will be purchased back at its current wholesale value. We are UNABLE to accept returns on the following items:*Cliff Notes, Study Aids, or Test Preps *Computer Software that has been opened *Special Orders of textbooks or general merchandise ALL RETURNS SUBJECT TO MANAGEMENT APPROVAL Back to top |
| Clothing |
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If you are not satisfied with your purchase for any reason, you may return the items for a full refund as long as the following guidelines are observed:
All return / exchanges are to be shipped to the following address: Kennedy Book Store Attn: Wildcat Den 405 South Limestone Street Lexington, KY 40508 Any questions? Email us at: wildcatden@kennedys.com Back to top |
| General Books & Study Aids |
Non-Returnable |
| Non-Book Merchandise |
Supplies (including from the Art Part), Gifts, and Souvenirs May be returned for a refund or exchange within 30 calendar days of purchase provided the merchandise is still in new, sealable condition and is returned in its original unopened sales wrapper. |
| Clearance Items, Dated Merchandise, Sale Items, and Special Order |
Non-Returnable |
| Greek Shop |
Greek items may be returned for a refund within 30 days with a dated receipt if the items are in new, resaleable condition. Without a receipt of after 30 days, the items may be exchanged. All returns/exchanges must be made within 1 year from the purchase date. All sales are final on clearance items dated merchandise, and special orders. |
| Dated Merchandise (such as Final Four apparel) |
Non-Returnable |


