Refund Policies

Textbooks

Clothing

General Books and Study Aids

Non-Book Merchandise - Supplies (including from the Art Part), Gifts, and Souvenirs

Clearance Items, Dated Merchandise, Sale Items, and Special Order

Greek Shop

Dated Merchandise (such as Final Four apparel)

Textbooks

With a valid sales receipt, textbooks may be returned for their full purchase price up to the date posted by KBS management. Refunds will be made in the same payment method used to purchase the books originally (cash or credit). 

UK Undergrad- January 21, 2012
UK Law- January 14, 2012
UK Med- January 9, 2012
UK Dental- January 9, 2012
UK Nursing- January 17, 2012
UK Pharmacy- Five business days from start of class.
BCTC- January 14, 2012

Textbooks must be returned in the exact same condition as purchased, with NEW textbooks free of marking or damage to the covers and pages. Diskette and CD-ROM packs must be unopened. Damaged NEW textbooks will be refunded at the used price of the textbook if Kennedy Book Store still has a need for the title; if not, the book will be purchased back at its current wholesale value.  

We are UNABLE to accept returns on the following items:
*Cliff Notes, Study Aids, or Test Preps
*Computer Software that has been opened
*Special Orders of textbooks or general merchandise
ALL RETURNS SUBJECT TO MANAGEMENT APPROVAL

Back to top


Clothing

If you are not satisfied with your purchase for any reason, you may return the items for a full refund as long as the following guidelines are observed:

  1. The return must be received within 30 days of purchase for a refund.
  2. The items must be in new, resalable condition.
  3. The original receipt, or a copy of the original receipt, must be enclosed in the package with the returned item. If the original receipt is not available or the return is made after 30 days, you may make an exchange.
  4. All returns / exchanges must include a completed return form.
  5. All exchanges must be made within one year from the date of purchase.
  6. Sale merchandise and dated merchandise is non-returnable.
  7. A $5.00 shipping and handling fee will be applied to each mail order exchange.

  8. All return / exchanges are to be shipped to the following address:


    Kennedy Book Store
    Attn: Wildcat Den
    405 South Limestone Street
    Lexington, KY 40508

    Any questions? Email us at: wildcatden@kennedys.com

    Back to top

General Books & Study Aids

Non-Returnable

Back to top

 
Non-Book Merchandise

Supplies (including from the Art Part), Gifts, and Souvenirs

May be returned for a refund or exchange within 30 calendar days of purchase provided the merchandise is still in new, sealable condition and is returned in its original unopened sales wrapper.

Back to top

Clearance Items, Dated Merchandise, Sale Items, and Special Order

Non-Returnable

Back to top

Greek Shop

Greek items may be returned for a refund within 30 days with a dated receipt if the items are in new, resaleable condition. Without a receipt of after 30 days, the items may be exchanged. All returns/exchanges must be made within 1 year from the purchase date. All sales are final on clearance items dated merchandise, and special orders.

Back to top

Dated Merchandise (such as Final Four apparel)

Non-Returnable

Back to top

 
Top Cash for Books